Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing and using the Medkins Healthcare website (medkins.com) and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Nature of Services

Medkins Healthcare is a medical tourism facilitation platform. We are a facilitator and coordinator, NOT a medical provider or healthcare institution. Our services include:

  • Connecting patients with doctors and hospitals in India
  • Providing information about medical treatments and costs
  • Assisting with visa, travel, and accommodation arrangements
  • Coordinating appointments and medical consultations
  • Providing second medical opinions from specialist doctors

Medkins does not provide direct medical care, diagnosis, or treatment.

3. No Medical Advice

The information provided on our website, including content about medical conditions, treatments, procedures, and costs, is for general informational purposes only. It does not constitute medical advice and should not be relied upon as a substitute for professional medical consultation, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

4. Cost Estimates

All treatment cost estimates provided on our website are approximate ranges for informational purposes only. Actual costs may vary depending on:

  • The specific hospital and doctor chosen
  • The complexity of your individual case
  • Pre-existing conditions and complications
  • Length of hospital stay and post-operative care required
  • Implants, prosthetics, or medical devices used
  • Currency exchange rates at the time of treatment

Medkins makes no guarantee regarding the final cost of any medical treatment.

5. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information about your medical condition
  • Disclose all relevant medical history to your treating doctors
  • Follow all medical advice and post-treatment instructions
  • Make independent verification of all medical information
  • Not use our services for any unlawful purpose
  • Not misrepresent your identity or medical condition

6. Treatment Outcomes

Medkins makes no representations or warranties regarding the outcome of any medical treatment arranged through our platform. Medical outcomes depend on numerous factors including individual patient health, doctor expertise, hospital facilities, and adherence to post-treatment care. All medical procedures carry inherent risks.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Medkins Healthcare shall not be liable for:

  • Any medical complications, adverse outcomes, or malpractice by treating doctors or hospitals
  • Any loss or damage arising from reliance on information on our website
  • Any indirect, incidental, or consequential damages
  • Travel delays, visa rejections, or accommodation issues
  • Any actions or omissions of third-party service providers

8. Intellectual Property

All content on the Medkins website, including text, graphics, logos, images, and software, is the property of Medkins Healthcare and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Medkins has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

10. Modifications to Terms

Medkins reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

12. Contact Us

For questions about these Terms of Service, please contact us:

Medkins Healthcare

Email: legal@medkins.com

Phone: +91 97188 92598

Website: www.medkins.com

Chat with us